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Subscription Plans

Hyperserve offers flexible pricing to match your video hosting needs, from free tier for getting started to pay-as-you-go for production applications.

Overview​

We offer two subscription plans:

  • Free Plan: Perfect for getting started, testing, and small projects
  • Pay as You Go: Scalable usage-based pricing for production applications

Free Plan​

The Free plan is ideal for developers getting started with Hyperserve, building prototypes, or running small-scale projects.

What's Included​

  • 20 minutes of video processing per month
  • 2 GB of total storage
  • 5 GB of bandwidth per month
  • Basic email support
  • Access to all video features (transcoding, thumbnails, public/private videos)

Usage Limits​

The Free plan operates on a monthly billing cycle that resets based on when you created your account. Usage is tracked across three metrics:

  1. Processing Time: Time spent transcoding your videos into different resolutions
  2. Storage: Total size of all your stored videos and assets
  3. Bandwidth: Data transferred when users stream your videos

What Happens When Limits Are Exceeded?​

When you exceed any of your Free plan limits:

  1. API Access Locked: All API endpoints will return errors
  2. Content Locked: Your existing hosted videos become inaccessible
  3. Email Notification: You'll receive an alert email
  4. Dashboard Alert: Your dashboard will display a prominent warning

To restore access, you'll need to upgrade to the Pay as You Go plan.

Important

Your content and data are never deleted. Everything will be immediately accessible again once you upgrade.

Usage Alerts​

We'll send you email alerts when you reach:

  • 80% of any limit: Informational reminder to monitor usage
  • 90% of any limit: Warning to consider upgrading soon
  • 100% of any limit: Critical alert that your service is now locked

You can monitor your current usage at any time in your billing dashboard.

Pay as You Go Plan​

The Pay as You Go plan is designed for production applications that need reliable, scalable video infrastructure without worrying about limits.

Pricing​

Pay only for what you use with transparent, predictable pricing:

  • $0.05 per minute of video processing
  • $0.02 per GB of storage per month
  • $0.06 per GB of bandwidth

What's Included​

  • Unlimited processing: Process as many videos as you need
  • Unlimited storage: No caps on total storage
  • Unlimited bandwidth: Scale to millions of video views
  • Priority support: Faster response times via email
  • Access to all video features

How Billing Works​

  1. Monthly Billing Cycle: Usage is calculated monthly based on your subscription start date
  2. Automatic Charges: Usage charges are automatically billed to your payment method
  3. Real-time Tracking: Monitor your usage and costs in real-time through the dashboard

Example Costs​

Here are some example scenarios to help you estimate costs:

Small Application​

  • 100 minutes of processing per month
  • 50 GB of storage
  • 200 GB of bandwidth

Monthly cost: $5.00 + $1.00 + $12.00 = $18.00/month

Medium Application​

  • 500 minutes of processing per month
  • 200 GB of storage
  • 1,000 GB (1 TB) of bandwidth

Monthly cost: $25.00 + $4.00 + $60.00 = $89.00/month

Large Application​

  • 2,000 minutes of processing per month
  • 1,000 GB (1 TB) of storage
  • 5,000 GB (5 TB) of bandwidth

Monthly cost: $100.00 + $20.00 + $300.00 = $420.00/month

Upgrading Your Plan​

Ready to upgrade? Visit your billing page and click the "Upgrade Now" button.

Upgrade Process​

  1. Navigate to the Billing page in your dashboard
  2. Click "Upgrade Now" on the Pay as You Go plan card
  3. Enter your payment information via Stripe's secure checkout
  4. Start using unlimited resources immediately
Instant Activation

Your Pay as You Go subscription activates immediately after payment confirmation. Any locked content will be instantly accessible.

Downgrading​

Currently, there is no self-service option to downgrade from Pay as You Go back to Free. If you need to downgrade, please contact our support team at support@hyperserve.io.

info

When you cancel your Pay as You Go subscription, it will remain active until the end of your current billing period, after which your content will be unavailable and eventually deleted.

Frequently Asked Questions​

Can I change plans mid-cycle?​

Yes! You can upgrade to Pay as You Go at any time. The change takes effect immediately, and you'll be charged for usage starting from that moment.

What happens to my Free tier usage when I upgrade?​

Your usage counter resets when you upgrade to Pay as You Go. You'll start fresh with the new billing cycle.

Is there a minimum commitment?​

No. The Pay as You Go plan has no minimum commitment. You can cancel at any time, though you'll be charged for any usage during your billing period.

How do I track my usage?​

Your billing dashboard shows real-time usage metrics for all three categories: processing time, storage, and bandwidth.

What payment methods do you accept?​

We accept all major credit cards through our secure payment processor, Stripe.

Do you offer enterprise plans?​

We're working on enterprise offerings. If you're interested, please reach out to support@hyperserve.io.

Need Help?​

If you have questions about pricing or need help choosing the right plan, please contact us at support@hyperserve.io.